C88 FAQ — Answers to Your Questions, Plain and Simple

C88 offers you two options — a temporary break (cooling-off period) or permanent deactivation (self-exclusion).

Temporary Break (1 to 30 days): Go to Account Settings and select your preferred duration under the "Cooling-Off" option. You won't be able to log in or place bets during this period, but your account will reactivate automatically once it ends.

Long-Term or Permanent Closure: Reach out to c88 support via live chat or email and clearly specify whether you want a temporary suspension or permanent closure. Once your identity is verified, the account will be deactivated.

• If you have a remaining balance, withdraw it before closing your account.
• Once permanently closed, your account cannot be reopened.
• For more information on responsible gaming, visit here।

An accumulator (or series bet) lets you combine predictions on two or more matches into a single bet — you need all of them to be correct to win. The risk is higher, but so is the potential return.

How to place an accumulator bet on c88:

• 1 Go to the "Betting" or "Sports Events" section.
• 2 Click the odds for your first match — it will be added to your betslip.
• 3 Then click on the odds for the second and third matches — each selection will be added automatically.
• 4 Your betslip will show an "Accumulator" or "Multi" tab. Enter your stake amount there.
• 5 Once you're happy with the total potential winnings shown, confirm your bet.

C88 allows a minimum of 2 and a maximum of 20 matches in a single accumulator. Keep in mind — if even one selection is wrong, the entire accumulator is lost.

C88 Live Casino lets you play in real time with live human dealers via video streaming — giving you a professional casino atmosphere from the comfort of home.

Games Available: Baccarat, Roulette, Teen Patti, Dragon Tiger, Sic Bo, and much more — with games from world-class providers like Evolution Gaming and Pragmatic Play Live.

How to Get Started:

• Log in to c88 and go to the "Casino" or "Live Casino" tab.
• Click on your preferred game table and the live video stream will open.
• Select your chips (minimum ৳100) and place your bet in the designated area on the table.
• The dealer will deal the cards or spin the ball, and results are calculated automatically.

If you're new, start with baccarat — the rules are straightforward and the house edge is relatively low. Keep a stable internet connection on your mobile for smooth live streaming.

For security reasons, c88 temporarily locks your account after 5 consecutive incorrect password attempts. This is done to protect your account.

Steps to Resolve:

• 1 Wait 30 minutes first — your account may unlock automatically after that.
• 2 Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number.
• 3 Set a new password using the OTP — this will unlock your account.
• 4 If you haven't received your OTP or need to change your mobile number, contact c88 Live Chat Support directly.

When you contact support, you'll need to verify your identity (name, date of birth, registered number). Most issues are resolved within 15–30 minutes.

No — the minimum age to participate on c88 is 18 years. This is strictly enforced with no exceptions.

Date of birth is required at registration, and age is verified during KYC using a national ID or other valid document. Anyone found to have provided false information will have their account permanently closed and their balance may be forfeited.

A note to parents — please keep parental controls active on your device. c88 is fully committed to responsible gaming. For more information on this, visit our Responsible Play Visit the page.

With Two-Step Verification enabled, knowing your password alone isn't enough to access your account — an OTP code is also required. This is the most effective security measure available.

Steps to Enable:

• 1 Log in to c88 and click on your profile icon → go to "Account Settings" or "Security".
• 2 Find the "Two-Factor Authentication" option and click "Enable".
• 3 A confirmation OTP will be sent to your registered mobile number — use it to activate.
• 4 From now on, an OTP will be required every time you log in from a new device.

You can also set it up with the Google Authenticator app for added security, since it works even without an internet connection. Once enabled, your balance and personal information will be significantly better protected.