Any information you share with c88 is used solely to provide you with our services. Protecting your personal data is a responsibility we take more seriously than our business interests.
When you use the c88 platform, you share certain information with us. This Privacy Policy explains what information we collect, how we use it, how long we retain it, and how we keep it secure.
By creating an account or using the c88 platform, you agree to this Privacy Policy. We recommend reading it before you get started — we've kept the language plain and straightforward, so there's no legal jargon to wade through.
This policy applies only to the c88 website and app. Third-party sites and services have their own privacy policies, and c88 is not responsible for them.
C88 places the highest importance on user privacy. We collect only what is necessary and never share your data with anyone without your consent.
C88 collects information in two ways — directly from you and automatically through your use of the platform.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | During Registration & KYC Verification |
| Contact information | Mobile number, email address. | At Account Registration |
| Financial Information | Mobile Pay/Nagad number, bank details | Deposit & Withdrawal Hours |
| Documents | NID scan, selfie, proof of address. | During KYC verification |
| Support contact | Chat messages, complaint details | When Contacting Support |
C88 uses your information only for the purposes listed below — nothing else:
c88 does not build advertising profiles using your data or sell your information to any third party.
C88 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
Your data will not be shared for any reason beyond those listed above without your consent.
C88 uses cookies on its website. Cookies are small data files stored in your browser that help improve the platform and enhance your experience.
You can disable non-essential cookies through your browser settings, though some features may not work as a result.
C88 uses industry-leading technology to keep your data secure. Our protection layers include:
Please note, however, that no one can guarantee 100% security on the internet. Not sharing your password with anyone and avoiding banking or betting over public Wi-Fi are important steps you can take to protect yourself.
You have certain important rights regarding your personal information on c88:
You may request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request that your data be deleted under certain circumstances.
You can request that your data not be used for certain purposes.
You may request a copy of your data.
You can opt out of promotional emails or SMS at any time.
To exercise these rights, contact the c88 support team. Requests are typically processed within 30 business days. Note that some data may not be fully deletable due to legal obligations.
C88 uses a number of third-party services on its platform that process certain necessary data. These include:
All these service providers are bound by data protection agreements with c88 and may only use your information for the specific services they provide.
C88 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If a minor is found to have created an account, it will be closed immediately and all associated data will be permanently deleted.
If you believe your child has created an account on c88, please contact our support team immediately.
C88 may update this Privacy Policy when necessary. In the event of changes:
Continued use of the platform after a policy update takes effect will be considered acceptance of the revised terms. It's good practice to revisit this page from time to time.
For any questions or requests regarding your personal information or this Privacy Policy:
To process a deletion or correction request, we may need to verify your identity. This is done entirely for your own protection.
Privacy-related complaints and requests are handled with the highest priority. You can expect a response within 7–14 business days.
C88 protects your privacy not just in words, but through real technology and concrete policies.
All your data is protected with 256-bit SSL encryption — the same technology used by the world's leading banks.
C88 will never sell or rent your personal information to third parties — that is an absolute, non-negotiable policy.
Your data is accessible only to designated staff, and only when there is a legitimate need.
Third-party experts regularly audit c88's security systems to identify and address vulnerabilities.
C88's privacy policy is built in accordance with international data protection standards.
You have the full right to request access to, correction of, or deletion of your personal data at any time.
Questions Our Users Often Ask