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C88 Terms & Conditions — The Complete Guide to Using the Platform

By creating an account or using the c88 platform, you agree to these Terms & Conditions. We recommend reading them before you get started — everything is written in plain, easy-to-understand language.

Last updated: January 2026 Bangla Version
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1. General Terms & Conditions

By accessing the c88 platform or creating an account, you are considered to have automatically accepted these terms and conditions. c88 is an international online gaming platform operating under a valid license.

These Terms & Conditions serve as a binding agreement between c88 and its users. Compliance is mandatory to access all services available on the platform.

Important: c88 reserves the right to update these terms at any time. Any changes will be announced on the platform, and continued use of the platform after the new version takes effect will be considered acceptance of the updated terms.

In these terms, "we" or "c88" refers to the authority operating this platform. "You" or "user" refers to any registered or unregistered individual using the c88 website or app.

2. Account Policy

To create an account on c88, the following conditions must be met:

  • You must be 18 years of age or older.
  • All information provided must be truthful, complete, and your own.
  • Each person may only create one account. If a single individual is found to hold multiple accounts, all accounts will be suspended and the balance may be forfeited.
  • Account security is solely the responsibility of the user.
  • Sharing your password or login credentials with anyone is strictly prohibited.

Change Account Name

Once registration is complete, the name on your account cannot be changed. If you need to correct your details, please contact the c88 support team — though any changes are subject to verification.

Creating an account in someone else's name or registering under a false identity is strictly prohibited and may result in legal action.

3. Age Verification & KYC Process

C88 is committed to responsible gaming. Age verification and identity verification (KYC) are mandatory for every account. The following documents may be required:

Document Type Example Requirements
Identity Document National ID (NID) or Passport Required
Selfie A photo holding your ID document Required
Proof of Payment Mobile Pay/Nagad statement For large withdrawals
Proof of Address Utility bill or bank statement If needed

Verification is completed within 24–48 hours of document submission. Large withdrawals may be restricted until verification is done. c88 reserves the right to request additional documents at any time.

4. Deposit & Withdrawal Policy

All financial transactions on c88 are secure and transparent. Keep the following in mind:

Deposit

  • Minimum deposit amount: ৳500.
  • Supported methods: Mobile Pay, Nagad, Rocket, and bank transfer.
  • Deposits are usually credited instantly. If there's a delay due to a technical issue, please contact support.
  • C88 does not charge any fees on deposits. However, your payment provider may apply their own charges.

Withdrawal

  • Minimum withdrawal amount: ৳1,000.
  • Withdrawals can only be made using the same method used for the deposit.
  • Standard withdrawals may take 1–3 business days to process.
  • Large withdrawals may be held until KYC is complete.

c88 never withholds a legitimate withdrawal from a winning user. If you encounter any issue, contact the support team directly.

5. Betting Rules

The following general rules apply when placing bets on c88:

  • Once a bet is confirmed, it generally cannot be cancelled — unless the cash-out feature is available and active.
  • If a match is cancelled or abandoned, settlement will follow c88's betting rules.
  • If a bet is placed at incorrect odds due to a technical error, c88 reserves the right to void that bet.
  • The maximum bet amount per event varies by market.
  • Live odds in Sports Betting change rapidly. If the odds shift after you have accepted them, the updated odds may apply.

Bet Settlement

All bets are settled based on official results after the event concludes. c88 sources results from recognized providers, and c88's decision is final in the event of any dispute.

6. Bonus & Promotion Terms

All bonuses and promotional offers at c88 are subject to specific terms and conditions. Common requirements include:

  • Wagering Requirement: Each bonus carries a specific wagering requirement. For example, 10x means you must wager the bonus amount ten times over.
  • Minimum Odds: To use a bonus for betting, wagers must generally be placed at minimum odds of 1.50.
  • Validity: Every bonus offer has a set expiry date. Any unused bonus will be forfeited once it expires.
  • One bonus at a time: Generally, more than one bonus cannot be active at the same time.
  • Abuse: Misuse of the bonus system will result in account termination and forfeiture of all bonuses.

Full terms for each promotion are detailed on that promotion's page. If you have any questions, please ask support before claiming a bonus.

7. Prohibited Activities

The following activities are strictly prohibited on c88. Violations may result in permanent account closure:

  • Operating multiple accounts for the same individual.
  • Creating an account using a false identity or someone else's information.
  • Deliberately placing bets to exploit the bonus system (bonus abuse).
  • Exploiting technical vulnerabilities on the platform.
  • Conducting money laundering or any illegal financial activity.
  • Placing bets using automated software or bots.
  • Collecting money from others in c88's name.

If suspicious activity is detected, c88 may investigate and temporarily suspend an account without prior notice.

8. Account Suspension & Closure Policy

C88 may temporarily or permanently suspend an account under the following circumstances:

  • If evidence of a breach of these terms is found.
  • At the user's request (self-exclusion).
  • Extended period of inactivity (more than 12 months).
  • Due to legal obligations.

Inactive Account Fee

For accounts inactive for 12 consecutive months, an inactivity fee of ৳100 or 10% of the remaining balance (whichever is lower) will be deducted each month. Users will be notified by email before any fee is applied.

Account Closure Request

Any user may close their account at any time by contacting c88 support. Please withdraw any available balance before closing your account.

9. Privacy & Data Protection

C88 treats the protection of users' personal data as a top priority. Here is a full breakdown of how we collect, use, and safeguard your information Privacy Policy can be found on the page.

In summary:

  • Your information is never sold to third parties.
  • Information is not shared with authorities unless required by law.
  • All data is secured with SSL encryption.
  • You have the right to request that your personal data be deleted.

10. Limitation of Liability

C88 will not be held liable in the following circumstances:

  • If a betting disruption occurs due to loss of internet connection or a technical error.
  • If service is interrupted due to natural disasters, war, or other unavoidable circumstances.
  • Any account loss resulting from the user sharing their own password.
  • If a transaction fails due to an error on the part of a third-party payment provider.

That said, c88 will always work to resolve legitimate user concerns fairly. In any dispute, c88's decision is final.

11. Right to Amend Terms & Conditions

C88 reserves the right to amend these terms and conditions, in part or in full, at any time. For significant changes:

  • A notice will be posted on the platform.
  • You may be notified via your registered email.
  • The effective date of any updated terms will be clearly stated.

If you do not agree to the updated terms, please stop using the platform and request that your account be closed.

12. Contact & Support

If you have any questions about these terms or anything else related to c88, feel free to reach out to us:

  • Email: support@c88.life
  • Live Chat: Available on the platform 24/7
  • Help Center: help-center You'll find a detailed guide on the page

c88's Bangla support team is available 24/7, every day of the week. Get all your issues resolved without any language barrier.

Why c88 Is Transparent & Trustworthy

Beyond the Terms & Conditions, the commitments c88 upholds form the foundation of user trust.

Fully Transparent Terms

Every rule at c88 is written in plain, straightforward language. No hidden clauses — what you see is what applies.

Fair Payment Policy

Paying out winnings promptly is a commitment c88 stands by. Withdrawals are never held up without valid reason.

Single Account Policy

One account per person. This rule applies equally to all users — no exceptions.

Licensed Operations

C88 operates under an international gaming license, with all activities conducted under regulatory oversight.

24/7 Support in English

C88's Bangla-speaking support team is always on hand to help you understand the terms or resolve any issue.

Responsible Gaming

Beyond the rules, we care about your wellbeing. Self-exclusion and limit-setting options are available.

Frequently Asked Questions

Questions users frequently ask about the terms

c88 allows only one account per person. If two members of the same household are genuinely different individuals with completely separate IDs, they may operate two accounts from the same device — provided each person has passed separate identity verification and KYC with c88. If two accounts are found to belong to the same person or share the same payment method, both accounts may be suspended. If you're unsure, contact c88 support before proceeding.

The fastest way to reach c88 is through the platform's live chat, available 24/7 and fully supported in English. An agent typically connects within minutes. For non-urgent matters, you can email us at support@c88.life — responses usually arrive within 24 hours. For complex issues involving your account, payments, or bonuses, providing full details via live chat will get you the quickest resolution. The Help Center also has answers to many common questions ready to go.

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